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These terms of delivery apply to deliveries from IBECO AB to business customers in Sweden. Separate terms apply for export and deliveries to the Nordic region, contact us for a quotation.
Standard delivery is made according to FCA IBECO warehouse, at the address stated in the quotation, Incoterms® 2020. IBECO is responsible for loading onto the carrier's vehicle and books the transport on behalf of the customer, at the customer's risk and expense. Carriage is charged separately. The risk for the goods passes to the customer when loading at the warehouse has been completed. Another delivery clause may be agreed in the quotation.
Standard lead times from stock in Borlänge:
Lead times are preliminary and may be affected by factors beyond IBECO's control (e.g. the carrier's capacity or force majeure).
Freight costs are charged according to the current price list and are based on weight, volume and delivery location. The freight price is shown on the order confirmation before the order is completed.
Contact us for a quotation if you have recurring deliveries or larger volumes, we can often offer a freight agreement.
Check the goods immediately on receipt. Visible damage or incorrect deliveries must be noted on the consignment note and reported to us within 3 working days. Hidden damage must be reported within 7 working days from the date of receipt.
Reports are made to order@ibeco.se together with photos of the damage and the packaging.
Stocked items can be cancelled free of charge until the order has been picked. Items available to order and custom-made products cannot be cancelled once manufacturing or ordering from the supplier has started.
För information om returer och reklamationer, se vår returns and complaints policy.
IBECO AB
Godsvägen 23, 784 72 Borlänge
Telefon: 010-206 91 00
E-post: order@ibeco.se